Privacy Policy
Terms & Conditions
1. Agreement
1.1
The Jewelry Gala (collectively "JGALA", "we", "us", "our") holding a CR No. 103938-2 is based in Manama, Kingdom of Bahrain which owns and operates the Internet website at www.thejewelrygala.com (the “Website”).
1.2
By accessing and using the Website, you are expressly consenting to the terms and conditions outlined on this page that are effective as of the date and time you use or access the Website (the “Terms”).
1.3
These Terms will constitute a legal agreement between “you” (the user of this Website) and JGALA. If you do not agree to, or cannot comply with, the Terms, please kindly refrain from using this Website.
1.4
JGALA reserves the right, in its discretion, to change or modify all or any part of these Terms at any time, effective immediately upon notice published on the Website.
2. Registration
2.1
To use some of the services or features on the Website you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. We may also change registration requirements from time to time.
2.2
The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorized use of your account.
3. Eligibility to purchase
3.1
The purchase of our products through the Website is a contractual relationship with JGALA in accordance with the terms and conditions of the Website.
3.2
In order to make purchases on the Website you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct.
4.Orders
4.1
We offer products for sale that are in stock and available for dispatch. Occasionally however, we may be waiting for shipments from our suppliers. Please be aware that we may be unable to deliver selected products due to production problems or quality check issues identified when we receive a product from our supplier. In these circumstances we will notify you by email and refund any payment made by you within thirty days of being advised that products become unavailable.
5.Pricing policy
5.1
Prices shown for our products on the Website are in BHD (Bahraini Dinars) and are exclusive of taxes. These prices are subject to change at any time in our sole discretion.
6. Acceptance of your order
6.1
Once you have placed your order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received your order.
6.2
Acceptance of the order and completion of the contract between you and JGALA will be perfected when we dispatch the products to you at which time you will receive a second email containing your tracking number, and confirming that your order has been dispatched. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of JGALA.
6.3
We reserve the right not to accept or fulfil your order in the event, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular product, or that the product ordered is out of stock. Furthermore, we may refuse to process your order for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party in this respect.
6.4
Though we make every effort to make sure details on our Website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the products, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.
7. Payment
7.1
Payment can be made by Visa, MasterCard, BenefitPay and any other methods which may be clearly advertised on the Website from time to time. Once the transaction is complete, the payment will be debited and cleared from your account and you will then be redirected to the Website. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
7.2
If the issuer of your credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery.
7.3
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide us when accessing or ordering from the Website.
8. Delivery and insurance
8.1
Delivery times appearing on the Website are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. JGALA is not responsible and/or liable for any delays caused due to reasons out of our control, in which case we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.
8.2
We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any products delivered, at which point responsibility for your purchased products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by JGALA, and transfer of responsibility in the same way. The products are your responsibility from the time we deliver them to the address you gave us.
9. Use of website content
9.1
All information, text, materials, graphics, products, product names, images, designs, tag lines, logos, button icons, images, video and audio clips, trade marks, trade names, advertisements, layout, arrangement, graphical user interface and control features of the Website (collectively, “Website Content”) is provided to you as a service to allow you and other users to browse our products and services.
9.2
You are only permitted to access and use this Website for your personal, non-commercial purposes, and you must not:
9.2.1
modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Website Content, in whole or in part, except as otherwise expressly permitted in these Terms;
9.2.2
use this Website in violation of any applicable law or regulation;
9.2.3
use this Website to transmit, distribute, store or destroy material, including without limitation Website Content, in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of JGALA or others or violate the privacy, publicity or other personal rights of others;
9.2.4
sell, modify or delete the Website Content or reproduce, display, publicly perform, distribute or otherwise use the Website Content in any way for any public or commercial purpose;
9.2.5
access data not intended for you or logging into a server or account which you are not authorised to access;
9.2.6
use the Website Content impersonate or otherwise misrepresent your identity or affiliation with JGALA or any other person or entity;
9.2.7
use the Website Content to send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes regarding promotions and/or advertise of products or services;
9.2.8
attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Website; or
9.2.9
You shall not copy, store, redistribute or publish any Website Content without the express permission of JGALA.
10. Intellectual property
10.1
Except as otherwise expressly stated, JGALA owns or is an approved licensee to the copyright and all other Intellectual Property contained in the Website and the Website Content. “Intellectual Property” means all trademarks, patents, inventions (whether patentable or not), copyrights, moral rights, product designs, design rights, trade names, business names, service marks, logos, service names, trade secrets, domain names, database rights and any other intellectual property or proprietary rights (whether registered or unregistered) including rights in computer software and all registrations and applications to register any of the aforesaid items.
11. Indemnity
11.1
You agree to indemnify, defend and hold JGALA harmless from and against any and all claims, liability, suits, judgments, litigation costs, causes of action, demands, recoveries, damages (actual and consequential), fines, penalties, losses, costs and expenses (including attorneys’ fees) of any kind or nature incurred by JGALA arising from or in any way related to your use of this Website, including, by third parties as a result of your breach of these Terms or any other terms referenced herein, your violation of any law or the rights of a third party, or your use of this Website.
12. Your activity and Termination of YOUR Service
12.1
You use this Website at your sole risk. You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on this Website.
12.2
You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Website.
12.3
You agree not to collect or harvest any personally identifiable information, including account names, from the Website. You agree not to solicit, for commercial purposes, any users of the Website with respect to any submissions made by them.
12.4
JGALA reserves the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of the Website at any time for any reason without prior notice or liability. JGALA may change, suspend or discontinue all or any aspect of the Website at any time, including the availability of any feature, database, or Website Content, without prior notice or liability. Notwithstanding such termination or suspension, you will continue to be subject to these Terms.
13. Disclaimers of warranties limitations of liability
13.1
JGALA is not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in way connected with, the use or inability to use the Website and the Website Content, whether based on warranty, contract, or any other legal theory, and whether or not JGALA is advised of the possibility of such damages.
13.2
Without limiting the above paragraph, JGALA does not accept any liability in respect of your involvement in any mediation, arbitration, tribunal hearing, court proceeding or other proceedings (of whatever nature) with any third party advertiser in any way.
13.3
JGALA does not represent or endorse the accuracy or reliability of any Website Content and you acknowledge that any reliance upon such Website Content shall be at your sole risk.
13.4
JGALA is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on this Website or combination thereof, including any injury or damage to any users or to any person's computer related to or resulting from participation or downloading materials in connection with the Website.
13.5
JGALA shall not be liable to you or be deemed in breach of these Terms by reason of any delay in performing, or any failure to perform any of our respective obligations under these Terms, if the delay or failure was due to any cause beyond our reasonable control. This may include any act of god; legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other data or materials. Failure of power supply; lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute; or owing to any inability to procure materials required for the performance of the Terms.
14. General
14.1
These Terms contain everything the parties have agreed in relation to the subject matter it deals with. No party can rely on an earlier written document or anything said or done by or on behalf of another party before this document was executed.
14.2
If we fail, at any time, to insist upon strict performance of any of your obligations in accordance with these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
15. Governing law and jurisdiction
15.1
These Terms as well as your access to our Website is subject to and governed by the laws of Kingdom of Bahrain. Any dispute regarding this Terms or our handling of your Personal Information and General Information is subject to the exclusive jurisdiction of the Courts in Bahrain.
Thank you for your cooperation. We hope you find this Website helpful and convenient to use. If you have questions or comments regarding this website, please contact us.
